Terms & Conditions

1. Company Information

Adèle & Camille is a Hong Kong-registered business. Our skincare oils are sourced and cold-pressed in France and shipped from our base in Hong Kong.

For any inquiries, contact us at: contact@adeleandcamille.com

2. Products

Our skincare oils are organic & cold-pressed in France. Product details are listed on each product page. While we aim to describe each item accurately, minor variations in packaging or appearance may occur.

3. Pre-Orders

By placing a pre-order, you agree to wait for the estimated dispatch time noted on the product page.

You will be notified by email once your order has been shipped.

4. Pricing & Payments

All prices are shown in the local currency.

We accept secure payment via credit/debit card, Apple Pay, and regional gateways. Orders are only confirmed once payment is received.

5. Shipping

We ship across Asia-Pacific and selected international destinations.

Shipping fees are calculated at checkout based on destination and order value.

Free shipping thresholds may apply and vary by region.

6. Returns & Refunds

Due to the nature of our skincare products, we do not accept returns unless the product is defective or damaged upon arrival.

Please contact us within 7 days of receipt at contact@adeleandcamille.com with your order number and issue.

7. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Adèle & Camille. Any reproduction or commercial use is strictly prohibited without written permission.

8. Privacy

Your data is handled with care and only used to process your order and improve your experience.

Please refer to our Privacy Policy for full details.

9. Governing Law

These terms are governed by the laws of Hong Kong SAR.